You may return most new, unopened items for a full refund within 20 days of delivery. These items should be in their original packaging and have their serial number or UPC. Special order returns are at our discretion on a case by case basis. If you would like to make a return or exchange, you must contact us by phone or email and request an RMA (Return Merchandise Authorization) number before returning your items. RMA number must be listed on the shipping label for credit to be received.
Returns will not be accepted on items that are:
Opened or Used
Missing their serial number or UPC
Special Orders (returned at manufacturer's discretion – Subject to restocking fee)
Returned more than 60 Days after delivery
Returned without notification
Electronics or Major Engine Component (ie. GPS, CDI BOX, STARTER MOTOR)
All returns submitted after 20 days of delivery but before 60 days will be subject to a 20% restocking fee. Special Orders are returned at our discretion and are subject to up to a 25% restocking fee, to be credited after credit received from manufacturer. No returns will be accepted after 60 days of delivery.
Return shipping is your responsibility. We will cover the return shipping if the return is a direct result of our error (you received an incorrect or defective item, etc).
Remember, If you would like to return or exchange your item, you must contact us before sending it back. Items returned to us without notification will not be eligible for a refund or exchange.
Special Orders and defined as items that are not normally stocked in warehouse.