Terms and Conditions



Terms and Conditions of Use

Welcome to our online store. We are pleased to provide you with the goods and services described in this site subject to the following conditions. By visiting or shopping at this site, you accept these conditions. Please read them carefully. In addition, when you use any current or future options on this site, you also will be subject to the guidelines and conditions applicable to such service or business.

Privacy and Electronic Communication

To understand our practices, please review our Privacy Notice, which also governs your visit to this site. When you visit this site or send emails to us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

License and Site Access

We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any of our trademarks, logos, or other proprietary information (including images, text, page layout, or form) without express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our express written consent. Any unauthorized use terminates the permission or license granted by us. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the Home page of this site so long as the link does not portray us, our dealers, or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of our logos or other proprietary graphics or trademarks as part of the link our without express written permission.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use this site only with involvement of a parent or guardian. We, our dealers and our affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Risk of Loss

All items purchased from this site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions

We and our dealers attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it to us in unused condition.

Selling Territory

As a part of contracts with our manufacturers we may have to contact you to inform you of a need to cancel your order due to territory issues. We will do our best to list areas we know to be issues here. We are not permitted to ship Yanmar parts or accessories to locations outside of the following; Bermuda, Colorado, Connecticut, Delaware, Kansas, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Pennsylvania, Rhode Island, South Carolina, South Dakota, Vermont, Virginia, West Virginia, Wisconsin.

Obsolete Inventory

Items listed as Obsolete either have been or are pending discontinuation by the manufacturer. These items are listed for informational purposes only. If we have the product in stock or can still get it there will be a price associated with it. If the price listed next to an item labeled as obsolete is $0.00 then we do not have it in stock and will contact you regarding the item as we may be able to locate one for you.

Pricing

With respect to items sold by us, we cannot confirm the price of an item until an order is placed; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:

  • If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.
  • If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Please note that this policy applies only to products sold and shipped by us and/or our dealers.

Shipping

Your shopping cart reflects an estimated shipping cost, based on the shipping method you chose. This cost assumes all items in your cart are going to a single address within the contiguous United States. Some items may require special handling due to their size and/or weight, which will result in an additional charge. When we process your order we will make any necessary adjustments in shipping costs and notify you of changes via email. Rates are subject to change without notice. Shipping time is based on shipping from the warehouse. Some items primarily OEM but come to the store prior to shipping out to a customer and will have a 2-4 day lead time prior to shipping. Due to weather and other uncontrollable circumstances, some shipping may be delayed. We will notify you as soon as possible if these delays affect your order.

Returns

You may return most new, unopened items for a full refund within 20 days of delivery. These items should be in their original packaging and have their serial number or UPC. Special order returns are at our discretion on a case by case basis. If you would like to make a return or exchange, you must contact us by phone or email and request an RMA (Return Merchandise Authorization) number before returning your items. RMA number must be listed on the shipping label for credit to be received. All returns submitted after 20 days of delivery but before 60 days will be subject to a 20% restocking fee. Special Orders are returned at our discretion and are subject to up to a 25% restocking fee, to be credited after credit received from manufacturer. No returns will be accepted after 60 days of delivery.Return shipping is your responsibility. We will cover the return shipping if the return is a direct result of our error (you received an incorrect or defective item, etc).Remember, If you would like to return or exchange your item, you must contact us before sending it back. Items returned to us without notification will not be eligible for a refund or exchange.Special Orders and defined as items that are not normally stocked in warehouse.

Capability

We expect to process all orders within one business day. All orders for OEM parts placed prior to 12pm noon EST, Monday through Friday Excluding Federal and State Holidays, will be processed same day. Orders for other items placed prior to 3pm EST, Monday through Friday Excluding Federal and State Holidays, will be processed same day. To expidite the shipping process all NON OEM parts may be drop shipped from the warehouse. OEM Parts must come to the store prior to the customer and will have a 2-4 day lead time.


Disclaimer of Warranties and Limitation of Liability

This site is provided on an "as is" and "as available" basis. Neither we nor our dealers make any representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, we and our dealers disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that this site, its servers, or email sent from us, our dealers or affiliates free of viruses or other harmful components. We, our dealers and affiliates will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Site Policies, Modification, and Severability

Please review our other policies posted on this site. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.